We aim that you should see the Doctor of your choice, although this may not always be possible if the appointment you need is urgent.
For all ongoing illness, we hope that you will see the same Doctor throughout, as this allows us to follow your condition more closely – please inform the Receptionist of this when booking your appointment.
Routine Non-Urgent Appointments
These can be made up to four weeks ahead (where available), for the Doctor of your choice or on the day you wish to come.
These appointments are for genuine medical urgency and not for reasons of convenience. We ask you to respect this.
You may not be given the time or Doctor of your choice.
These are made available at special times either because they require extra time or the assistance of a midwife or nursing sister. These are for:
- Contraceptive advice
- Antenatal care – with our midwife
- Cervical smears
- Foreign travel immunisations and advice
- Baby immunisations
- Medical examination for insurance, fitness to drive and other activities
- Research or drug studies
Don’t forget you don’t always need an appointment with your GP for advice on coughs, colds and other minor health problems – you can see the practice nurse or visit your local pharmacy instead.
The Community Team
- District Nurses Telephone: 0300 303 4735
- Health Visitors Telephone: 01883 340922
- Pregnancy Advice Line Telephone: 0300 123 5473
Routine and More Urgent Appointments
The surgery now operates a GP triage system every day from Monday to Friday. If you need to see a GP, please telephone the surgery on the morning you wish to be seen and a GP will call you back. If the GP is unable to deal with your problem over the telephone, they will invite you to attend the surgery that morning/afternoon.
Whilst it will still be possible to see a GP in the afternoon, appointments will be limited.
Urgent medical advice during the afternoon
Please note that all requests to speak to a GP should be made in the mornings, however, the surgery recognises that this is not always possible. If you become acutely unwell or need urgent medical advice during the afternoon, please telephone the surgery where arrangements will be made for you to speak to the Duty Doctor on the telephone. You will either be put straight through, or your call will be returned as soon as reasonably possible.
These are available to patients who are disabled, immobile or too ill to come to the surgery. Please do not request a home visit for reasons of transport or convenience.
It would be appreciated if requests for home visits could be made before 10:30am and routine telephone calls made after 10:30am.
It is safe to bring children with temperatures to the surgery by car if requested to do so by a GP.